https://paulpagel.com/2025/10/12/video-call-interface/https://paulpagel.com/wp-content/uploads/2025/10/c2610490-d9ad-4a10-b57a-1a5d86abd09a_rw_3840.jpgVideo call platform zoom (Photo by Sigmund on Unsplash) https://paulpagel.com/wp-content/uploads/2025/10/ecbe8b31-5a9b-49d1-b039-76ca05e785ba_rw_600.pngFrühes Konzept-Bild "Freundeskresi" aus Master-Arbeithttps://paulpagel.com/wp-content/uploads/2025/10/9df27ac1-c660-47d8-8497-61c795fdf5b7_rw_3840.jpgExemplary Focus Group setting ( Photo by AllGo - An App For Plus Size People on Unsplash).https://paulpagel.com/wp-content/uploads/2025/10/54718c26-cf4e-417d-b18d-ad5f5aa45bd3_rw_1200.png54718c26-cf4e-417d-b18d-ad5f5aa45bd3_rw_1200The diagram shows the users' success distribution in percent. The tasks B, D, E, which have a high failure rate, are to be emphasised.https://paulpagel.com/wp-content/uploads/2025/10/b3f16392-3ace-47e7-9016-21c46b0c8cce_rw_1200.jpgLow fidelity Prototype "Freundeskreis"https://paulpagel.com/wp-content/uploads/2025/10/c85f625f-f32e-4f06-b510-ddaf402424f8_rw_1200.pngInteractive Prototype: "Freundeskreis"https://paulpagel.com/wp-content/uploads/2025/10/bda47a10-3502-42e4-8150-d982635f386f_rw_1200.jpgVisualisation of clickable prototype with AI assistant "Billie"https://paulpagel.com/wp-content/uploads/2025/10/9c67ae6d-a881-4a12-8915-2c628b447f33_rw_1200.png9c67ae6d-a881-4a12-8915-2c628b447f33_rw_12002025-10-12T14:53:29+00:00monthlyhttps://paulpagel.com/2025/08/02/chasing-high-csat-why-satisfaction-scores-will-dip/https://paulpagel.com/wp-content/uploads/2025/08/generating-an-illustration-that-fits-to-the-title-chasing-high-1.pnggenerating-an-illustration-that-fits-to-the-title-chasing-highhttps://paulpagel.com/wp-content/uploads/2025/08/generating-an-illustration-that-fits-to-the-title-chasing-high.pnggenerating-an-illustration-that-fits-to-the-title-chasing-highhttps://paulpagel.com/wp-content/uploads/2025/08/customer-satisfaction-vs-the-human-tendency-to-baseline-satisfaction.pngcustomer-satisfaction-vs-the-human-tendency-to-baseline-satisfactionhttps://paulpagel.com/wp-content/uploads/2025/08/pexels-photo-6898859.jpegpexels-photo-6898859.jpegPhoto by ROMAN ODINTSOV on <a href="https://www.pexels.com/de-de/foto/lebensmittel-essen-urlaub-kunst-6898859/" rel="nofollow">Pexels.com</a>https://paulpagel.com/wp-content/uploads/2025/08/classical-heart-rate-monitor-with-curve.pngclassical-heart-rate-monitor-with-curvehttps://paulpagel.com/wp-content/uploads/2025/08/heart-rate-monitor-for-csat.pngheart-rate-monitor-for-csathttps://paulpagel.com/wp-content/uploads/2025/08/heart-rate-monitor.pngheart-rate-monitor2025-08-09T22:08:13+00:00monthlyhttps://paulpagel.com/2025/01/19/from-overload-to-clarity-my-learnings-using-a-research-repository-in-ux/https://paulpagel.com/wp-content/uploads/2025/01/create-a-highly-detailed-sharp-focused-image-that-visually-represents-the-2.pngcreate-a-highly-detailed-sharp-focused-image-that-visually-represents-thehttps://paulpagel.com/wp-content/uploads/2025/01/create-a-highly-detailed-sharp-focused-image-that-visually-represents-the-1.pngcreate-a-highly-detailed-sharp-focused-image-that-visually-represents-thehttps://paulpagel.com/wp-content/uploads/2025/01/create-a-highly-detailed-sharp-focused-image-that-visually-represents-the.pngcreate-a-highly-detailed-sharp-focused-image-that-visually-represents-thehttps://paulpagel.com/wp-content/uploads/2025/01/image.pngimage2025-01-19T17:28:59+00:00monthlyhttps://paulpagel.com/2024/12/18/cutting-ux/https://paulpagel.com/wp-content/uploads/2024/12/5_why-cutting-ux-is-risky.png5_Why-Cutting-UX-is-Riskyhttps://paulpagel.com/wp-content/uploads/2024/12/3_the-timeline-of-ux-impact-1.png3_The-Timeline-of-UX-Impacthttps://paulpagel.com/wp-content/uploads/2024/12/3_the-timeline-of-ux-impact.png3_The-Timeline-of-UX-Impacthttps://paulpagel.com/wp-content/uploads/2024/12/4_why-ux-is-business-critical.png4_Why-UX-is-Business-Critical2025-01-12T14:06:28+00:00monthlyhttps://paulpagel.com/2023/11/05/inclusive-design/https://paulpagel.com/wp-content/uploads/2024/11/bbd81-ee50f590-2fce-417a-9fab-3f36d382a5f0_rw_1200.pngee50f590-2fce-417a-9fab-3f36d382a5f0_rw_1200Matrix of cognitive impairment and cognitive functions. Reflects the cognitive functions of the user group affected by cognitive impairment. Analogous to the grey scale: the higher the number, the stronger the link between impairment and cognitive performance (Jokisuu et. al. 2012).https://paulpagel.com/wp-content/uploads/2024/11/43c0a-7c18c174-3b1e-412c-b08a-b0b6706daa23_rw_1200.jpg7c18c174-3b1e-412c-b08a-b0b6706daa23_rw_1200Person using a Braille writer (Photo by Sigmund on Unsplash) 2024-12-31T14:02:06+00:00monthlyhttps://paulpagel.com/articles/2024-12-21T15:30:55+00:00weekly0.6https://paulpagel.com/contact/2024-11-10T19:13:49+00:00weekly0.6https://paulpagel.com/2024/08/17/unlocking-business-success-roi-with-user-research/https://paulpagel.com/wp-content/uploads/2024/11/daa88-article20240817.pngarticle20240817Ulock Business Success with User Research2024-08-17T22:00:38+00:00monthlyhttps://paulpagel.com/2023/10/29/goms/https://paulpagel.com/wp-content/uploads/2024/11/452e3-50fca7bb-57b4-497c-b6b6-38c2d7907f73_rw_1200.png50fca7bb-57b4-497c-b6b6-38c2d7907f73_rw_1200https://paulpagel.com/wp-content/uploads/2024/11/82cc5-7ba2462e-f8df-42bb-8740-bcf7e4fc2f6a_rw_1200.png7ba2462e-f8df-42bb-8740-bcf7e4fc2f6a_rw_1200https://paulpagel.com/wp-content/uploads/2024/11/c243a-bbb006de-22ce-4a20-9401-6eaa8c43e4ad_rw_1920.pngbbb006de-22ce-4a20-9401-6eaa8c43e4ad_rw_1920https://paulpagel.com/wp-content/uploads/2024/11/e5df8-5c011429-8263-4cc1-89f5-5914bb3b453d_rw_1200.png5c011429-8263-4cc1-89f5-5914bb3b453d_rw_12003 steps to create a GOMS model & visualise the operating sequences with CogTool taken from B. E. John 2014).https://paulpagel.com/wp-content/uploads/2024/11/23ca7-3e379920-5789-4637-9fdd-90f53be5bf5c_rw_600.jpg3e379920-5789-4637-9fdd-90f53be5bf5c_rw_600https://paulpagel.com/wp-content/uploads/2024/11/86591-797bdb0e-4975-4c77-81ae-6860c3f916ff_rw_1200.png797bdb0e-4975-4c77-81ae-6860c3f916ff_rw_1200https://paulpagel.com/wp-content/uploads/2024/11/22dd4-c7d781d3-2e4a-4d12-8d8d-6e512f30669d_rw_1920.jpgc7d781d3-2e4a-4d12-8d8d-6e512f30669d_rw_19202023-11-05T13:25:13+00:00monthlyhttps://paulpagel.com/privacy-policy/2023-11-04T17:25:12+00:00weekly0.6https://paulpagel.comdaily1.02025-10-12T14:53:29+00:00